Privacy Policy

1. Privacy Policy

GiftLips is our online service-providing platform through which we are offering a host of different digital services. At and through the website of GiftLips (https://www.giftlips.com), the privacy of all of our users, customers, clients, and buyers is protected and safeguarded and only used for the purpose of providing services. We have drafted this privacy statement so we can declare our platform’s data protection and data collection practices. This explains specifically how we protect users’ data, and what measures have been taken in order to be in compliance with different privacy laws. This policy is written for all the members, users, subscribers, buyers, and customers, (collectively referred to as, “users”) to understand how the platform of GiftLips (“we”, “our”, “GiftLips”) uses, collects, and shares, and protects users’ information and data. We request our users read this privacy policy statement before using our website. Throughout this website, the mentioning of certain tools, and services (collectively called “services”) shall mean the services offered through the GiftLips’ website (collectively called “services”) and these terms will only state the services that we offer through our platform. The data practices which have been described in this Privacy Policy are only related to our services. The users of our website will be assumed to be in agreement with our privacy statement after we have published this Privacy Policy on our website.

2. Collection of Data

Our website only collects information necessary to render our services for the purpose of delivering our services. Personal information includes the e-mail of the user. The information which will be collected in this process will be used to provide services to the user as well in order to communicate with that user through e-mail and/or newsletters. Some information on the website and platform of GiftLips will be gathered automatically through different tools and plugins.

2.1 Users' Information Collection.

There will be a collection of information from all of our users including buyers and users when they make an account on our website or if they will use any of our given services. The information that will be provided to us includes but is not limited to:

1. Name

2. Email address

3. Address

4. Video or Audio Recording

5. Payment Information (Processed Automatically)

6. Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.

2.2 Payment Information

Currently, customers can pay for their purchases through different payment platforms and they can make payment platforms available through secured channels. The payment methods on our website include (but are not limited to) PayPal, Google Pay, Apple Pay and all of the major credit cards and debit cards. Your payment information will be processed automatically by the payment platform you choose to pay with, and it is treated and safeguarded with complete security and with the exclusive purpose of processing the purchase of GiftLips’s services and digital products. All users of GiftLips services are requested to read the privacy policy of the platforms and payment gateways they have chosen to pay with.

2.3 Automatic Information Collection

We also collect information that is collected by general web browsers (such as Chrome, Firefox, Edge) and web hosting servers to render normal services. This type of information includes (but is not limited to) website usage by users, referring websites, browser type, language and its preference, and date and time of users’ browsing history. We may release such information in aggregate form for the purpose of making our services better. Please note that in aggregate form none of the individual users can be identified. Our website may also collect information that is considered personal identifiable information such as IP address and other information collected through cookies. We may share this information with third parties or in order to be compliant legally. Some of the information collected automatically (but not limited to) is:

1. Browser Information

2. Operating System Information

3. IP addresses

4. Subscription Status

5. Other types of user-submitted content

6. Mobile Device Information (e.g., device identifier, mobile operating system, etc.)

7. IP address (stored in anonymized form)

8. Page Accessed

9. Geographic Location

10. Information Gathered By Analytics Services

11. Time of visit (by day, week, and duration)

3. Use of Cookies

For the purpose of our services, our website stores cookies on users’ devices. Cookies is a text file in the .txt extension. This file collects certain information and is stored on the user's or visitor’s device or personal computer. This information will be provided back to the website if such a user or visitor makes a return visit. Our website uses cookies so it can identify and help to track the users of our website. There are many types of cookies, however, most commonly only two types of cookies are used. Session cookies are temporary cookies that are deleted once the user exits the browser while the permanent cookies remain in the user's or visitor’s browser until the cookie log files are either deleted by the user or expired on their own. Some cookies enable our website to remember your order through the checkout process even if you want to check out as a guest user. Mainly we use cookies in order to (i) understand how visitors are arriving on our website; (ii) in order to monitor the usage of our website; (iii) remember when a user last visited our website and if the cookie persists continues that user’s usage from the last time; and (iv)to conduct research and development by gathering user data in aggregated form. Please note that the cookie does not contain any personal identifying information. Users can also change their browser settings to make sure that the cookies are not being collected by making sure the collection of the cookies is disabled.

4. Third-party Links

We rely on third-party platforms in order to render our services. Please note that all of these services are changeable and we may use other alternatives in case we find new, better, and improved third-party platforms. Apart from sharing some of our data with our third-party platforms including Google, Apple and other platforms (such as payment gateways), we assure you that we are not going to lease, or sell any personal user information to a third party (unless specifically required by legal authorities for lawful purposes).

4.1 Google Analytics

For the purpose of determining website tracking, we use the services of Google Analytics. This tool helps us track users’ session activity, bounce rate, time of stay, and general traffic analytics. We do not collect any information collected by these third-party services. Nor do we share or use any personal data of any user or member and hence we are not responsible for any steal, hack, theft, or otherwise unlawful use of any of the members' or users' data which is provided on or any of the services described above All the information on these platforms is collected in accordance with the official privacy policy of these relevant websites. We urge the users and consumers of our website to keep themselves informed of any policies of such third-party websites.

5. Purpose of Users' Information Collection

Apart from delivering our services, we don't access any of the customers' or users' data unless we have specifically asked for customer support or any other form of customer service. We will also use the contact information to communicate with them. Nothing in our terms in this Privacy Policy shall limit or prohibit our ability or the ability of any of our official partners to communicate with you in any manner and at any time, and we expressly reserve the right to do so in accordance with our own judgment and discretion.

6. Protection and Sharing of Consumers and Users' Data

We are committed to protecting the personal data of consumers and users to the best of our ability. Data security is necessary and therefore in compliance with global data privacy laws, we have implemented the measures in order to make sure that all data belonging to the consumers and users of our website is well protected. At this time our website uses the technology known as Secure Sockets Layer (SSL) in order to encrypt users’ personal information. However, we are unable to guarantee security because there is currently no method of transmitting data over the internet or storing electronic information that is 100% secure. We have also made sure that all the transactions on and through our website are going through well-protected payment platforms. All the payment information including credit card information is stored on any such payment platforms that have been used to purchase on our website. Our website neither collects any payment-related information nor controls it

We May Share Users’ Information In the Following Instances:

1. When we are required by a court of law or legal authority to do so.

2. When our business is transferred or sold to a new company or owner and in that transaction, the data stored by us will also be transferred to the new owner.

3. We will share the users’ data with our service providers (such as web-hosting providers, payment partners, etc.), affiliates, marketing partners, business partners, and others who have legal rights to access users’ data.

7. Users' Data Protection and Safety Rights Under GDPR

All users are entitled to have access to their personal information and to be informed about the data collection process. We are aware of users’ privacy and data protection rights and users have all the rights under GDPR, CCPA and other global privacy protection laws.

Users have the right to:

1. Object to the collection and further processing of your personal information;

2. Have your personal data updated, rectified, erased or blocked;

3. Receive information about you that you have provided to us;

4. Opt-out of certain uses and disclosures of your personal information; and

5. Have your personal information transmitted to another data controller (data portability). In order for you to exercise your data protection rights, we are obliged to verify your identity.

7.1 CCPA Compliance

The California Consumer Privacy Act (CCPA) is an act enacted for the residents of the USA and specifically for the residents of the state of California. This law provides additional protections and rights for the protection of personal information for California residents. Our website does not sell personal information for monetary consideration; however, we do work with and share personal information with certain partners and third parties unless otherwise stated in this Privacy Policy. Under CCPA, users hold certain rights that apply to the collection, storage, and sharing of their personal information. Users can contact us to exercise their rights under CCPA by emailing us at the address below.

Under CCPA users have the following rights.

1. Users have the right to know what personal information our website collects.

2. Users have the right to know who we share their data with.

3. Users have the right to delete their data.

4. Users have the right to receive Non-Discrimination services.

7.2 Contact

In order to do any of your rights make sure to contact us at info@giftlips.com.

8. Notice for Residents in the European Economic Area Regarding Storage of Data

All information you provide to us is stored securely and treated with care and respect. The data that we collect from you will only be stored inside the geographic limits of Europe and at the destination inside the European Economic Area ("EEA"). This data will only be processed by persons operating inside the EEA. If we do send your data outside the EEA, we will update it through a policy update or notification.

9. Age Limit

Anyone under the age of 13 should not provide us with any data, specifically personally identifiable information in any way. Any such information unknowingly collected by our website will be deleted as soon as we become aware of it.

10. Data Retention

We retain your personal information collected as described in this Privacy Policy for as long as needed to provide you the services or if we have a legitimate business reason to do so. When we no longer have an ongoing legitimate business reason to process your personal information, we will delete your data.

11. Opt-out Right From E-Mail List

All users have the right to opt-out of our e-mail list by removing themselves from our e-mail list. Users can either e-mail us at info@giftlips.com if they wish to stop receiving our e-mails or they can also follow the “unsubscribe link” provided at the end of every email, follow the link to our website and choose opt-out or unsubscribe.

12. Contact

Any questions, remarks, queries, and feedback regarding any of the above-mentioned terms of our Privacy Policy can be directed to info@giftlips.com and to our contact information page provided on our website. We will get back to you with a response within 48 hours.